When people ask what I do, and I respond with, "I'm a QA tester", or "I'm a QA Engineer" they have no idea what that means, or they think I do call monitoring. If I try to elaborate and tell them I test software, or even give examples, they get glassy eyed, nod, mumble something about that being nice, and change the subject. So, what is a QA Engineer? What do they do? It's often said that QA Engineers are …